Legal terms around DANA and QRIS records
Our Legal notice explains who may access the account, which account details must be accurate, and how we handle activity connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account records. Eligibility depends on local law, and we do not describe access as available where
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local rules do not permit it. Before account access, we may ask you to confirm your phone number and match account details used for payment checks. A payment reference can be requested when a balance or withdrawal status needs checking. We retain records only for operational,
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safety, dispute and legal needs, then remove or anonymise them according to our internal retention process. If a Legal term changes, we publish the updated wording on this page and indicate the relevant account effect.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.